The Net Effect Scam?
As I wrote back on September 26, I had received my first issue of The Net Effect when I got my copy of Stomping the Search Engines 2.
Then about three weeks ago, I was billed for my second issue of the magazine.
Well now it’s November 13, and I still haven’t receive squat from them… meaning no magazine, no e-mail explaining the delay… nothing… ziltch… nadda…
I suppose my use of the word “scam” in this post title is too harsh, because there’s no sign of anything more malicious going on here aside from complete and utter incompetence. Clearly they’re having deliverability problems combined with a severe lack of customer communication.
Taking that in additional to the steep monthly cost of the magazine (I can get an entire year of Sports Illustrated for the cost of ONE issue of The Net Effect), it becomes pretty clear this is a BAD DEAL.
Now I just need to find that phone number to call so I can cancel my subscription…
Update: as soon as I published this post, I see from their web site that they’ve supspended new orders due to problems with their fullfillment company. Gee… it would have been nice to be told this through an e-mail, a postal letter, or a phone call.
Okay, so they’re having problems with the fullfillment company. Boo hoo for them. They already billed me for over $60 for the second issue and DVD, and the fact remains I didn’t recieve the issue, I never got a refund, and I was never contacted about the situation.
Perhaps if they had contacted me early on I would be more understanding. Too late.
Stompernet, you screwed up on this one.
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I received my second mag today. But there wasn’t any DVD like you said
Well at least you got something!
I cancelled mine after the first issue. It’s way too much money and full of spelling mistakes to boot.
You can cancel online at: cancelneteffect.com
@Chris Jacobson -
Thanks for the tip Chris!
Jon,
That sucks. I finally got both my magazines two weeks ago. I’m not sure if I want to stick around… but their premiums were really valuable (to me… as I know nothing about SEO and learned tons.)
So maybe I’ll stick around for a few months to “pay” for the freebies… I dunno.
Yes, they screwed up… but they had good intentions… I just don’t think Andy Jenkins is the most organized guy. He said so himself on the Rich Schefren call.